GENERAL TERMS AND CONDITIONS FOR COMSUMERS Paulchen Heckträger System Sect. 1 Scope of validity, customer information The following general terms and conditions (GTC) govern the contractual relationship between Paulchen System GmbH Paulchen Heckträger System and consumers and entrepreneurs who purchase goods in our shop. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German. Sect. 2 Conclusion of contract (1) The offers on the internet represent a non-binding invitation to you to purchase goods. (2) You can put one or more products into the cart. In the course of the order process you enter your data and desires concerning payment method, delivery modalities etc. Once you have clicked the order button, you submit a binding offer to conclude a purchase contract. You can also submit a binding order by telephone or by fax. Sect. 3 Customer information: Storage of the contractual text The contract with the item details (e.g. kind of product, price) will be stored by us. We will send the GTC to you, but you can download the GTC at any time over our website. As a registered customer you will have access to your past orders in the customer login area: My Orders. Sect. 4 Customer information: Correction note You can amend your entries at any time before submitting the order by using the delete key. We will keep you informed throughout the checkout process of further correction options. You can also terminate the order process at any time by closing the browser window completely. Sect. 5 Retention of title The purchase item remains our property until full payment is made. Sect. 6 The warranty The warranty complies with the statutory provisions. Sect. 7 Limitation of liability We exclude liability for minor negligence in breach of duty, provided such breaches do not involve essential contractual obligations, damages caused by death, bodily injury, impaired health or guarantees or affect claims under the Produkthaftungsgesetz (ProdHaftG, Product Liability Act). The same applies to breaches of duty by any of our agents and legal representatives. The contractual obligations include, in particular, the obligation to deliver the item and title to you. We furthermore must deliver to you the item free of material defects and deficiencies. Sect. 8 Jurisdictional venue The exclusive jurisdictional venue for all disputes arising under this contract is our registered office, if you are a merchant. Sect. 9 Consumer information: Non-participation in a dispute settlement procedure We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer complaint office (“Verbraucherschlichtungsstelle”).
Sect. 10 Right of withdrawal
(1) Right of withdrawal for Consumers Residing in the EU Consumers residing in the European Union have the right to withdraw from the contract within fourteen days without providing any reason. For detailed information regarding the right of withdrawal, including conditions, deadlines, and instructions on how to exercise the right, please refer to our withdrawal policy.
(2) No Right of withdrawal for Consumers Residing Outside the EU / EEA Consumers residing in countries outside the European Union or the European Economic Area (third countries such as Switzerland, the UK, the USA, etc.) do not have a statutory right of withdrawal. Even under the application of German law, a right of withdrawal is expressly excluded.
